Wednesday, October 12, 2011

Summary

From the lecture delivered, we had exposed to what is HRIS, competitive advantages and globalising HRIS. By using HRIS, human resource department can be more effective and efficient by integrated with new technologies on a regular basis so make things much simpler and more modernized. HRIS can provide accurate information in real-time when making HR decision such as administration, payroll, recruiting and training. HRIS is useful when making a work-related decisions. By having a clearer view of what is presently happening in company, it can also predict what could happen in the future. An organization could use one, some or all competitive strategies in order to increase their competitive within the competition. Such like HSBC, they are using innovative strategy by giving a online, full service customer systems while comprise with others strategies. Different types of organization adapt different types of HRIS models, it depend to the system of the company. Some of the company prefer to global model in order to have a standardlised and centralised system across to their subsidiaries. Well, since tall of the models have their own weaknesses, transnational HRIS model has exist to ensure managing HRIS more efficiency and effective. Transnational model is suit to every organization and bring global efficiency, local flexibility and innovation to the organization in managing HRIS. That's all for my opinion from the lecture =)


Globalising HRIS

From this topic, we had exposed to the differentiate of HRIS models. From the global system of HRIS, there are 3 strategies have to cover that is, responsiveness, global integration and innovation and knowledge sharing. There are 3 types of HRIS models: multinational, global, international. In my opinion, multinational model is based on local and regional differences. It would be changed due to the local culture and regional differences. This models give the 'power' to customer to customize their system. Implementing and managing HRIS by building a single, standardised centralised system is defined as using global model. They use a single and one fits system across the globalization, localization generally not adequately met. Besides that, international model was stated as stood on the middle of multinational and global model. It was defined as adapting knowledge and expertise to local organisations while continue retain the one fits system to control over the local organisations. Well, all of these models are not prefect to all the organisations, an ideal transnational HRIS model exist to ensure managing HRIS more efficiency and effective. Transnational model is suit to every organization and bring global efficiency, local flexibility and innovation to the organization in managing HRIS.

Competitive advantanges

From the second topic of HRIS, we had identified the basic competitive strategies and how to use it to confront the competitive forces it faces. There are five main strategies: cost leadership, differentiation strategy, innovation strategy, growth strategy and alliance strategy. Cost leadership is based on the concept that you can produce and market a good quality product or service at a lower cost than your competitors. Differentiation strategy is based on a product or service that unique from others that valued by the customer perceive it's better than others provider. Innovation strategy is based on the products and services in order to radical changes to business processes. Growth strategy is based on the global markets, diversify into new products or services and alliance strategy, based on establish linkages with customers. Some of the company use one, some, or all of the competitive strategies. Besides that, we had also exposed to what is PESTLE analysis, it is a tools to help organization develop strategies by understanding the external environment from the organization. From the activity 2, we had divided into few groups to think about a product in the market which some companies had acted by using competitive strategy. Our group presented the differentiation strategy of HSBC and CIMB, for example, HSBC has using the benefit of discount in certain product to attract customer by the way CIMB was using the strategy of gained pointer to exchange product in the market. From the assignment given, i had exposed to the organization system of HSBC. HSBC separate their service into 2 types, personal and commercial. In the categories of personal, they got HSBC Premier banking services, personal financing, home loans, insurance, internet banking, investments and credit cards service. For commercial, they got business, SME, international banking systems. I realized that they were keep moving towards in order to provide their best product and services to their customer. They are strive to gain satisfaction from their customer and attract new customer to invest to their services. For example, HSBC have the internet banking system and it allow every user to access their account anytime everywhere. It allow to do mobile banking with selected smart phone, assured that the information is being protected by one of the most sophisticated online security systems in Malaysia!



References:
1) http://www.quickmba.com/strategy/generic.shtml
2) http://www.hsbc.com.my/1/2/
3) http://www.renewal.eu.com/resources/Renewal_Pestle_Analysis.pdf